How to Build Trust with Your Nanny: Tips for Long-Term Success

Trust is the foundation of any successful relationship, and your bond with your nanny is no exception. After all, they’re not just a caregiver—they’re a partner in shaping your child’s life and supporting your family. Building trust starts long before the first day on the job. Here’s how to create a strong foundation for a long-term relationship with your nanny:

1. It Starts with the Vetting Process

The trust-building process begins with how you evaluate candidates. During interviews, pay attention to how potential nannies speak about their previous families. Do they show respect, warmth, and professionalism? This can give you insight into how they might speak about—and care for—your family.

Analyze their mood and personality during your conversation. A nanny will spend hours with your child, so it’s essential they not only bring positive energy but also fit seamlessly with your family’s dynamic. Ask yourself: Would I want to spend time with this person?

2. Spend Time Together Before Day One

Once you’ve selected a nanny, schedule time to overlap with them during their first few days. Walk them through your family’s routines, favorite activities, and any important house rules. Show them where things are in the home, including where they can store their belongings each day, space in the fridge for their lunch, and any guidelines on what food is available to them. Providing a written schedule and instructions for tasks like laundry can also help set clear expectations.

3. Ask About Their Interests and Build a Connection

Your nanny’s job is to care for your family, but it’s just as important to show that you care about them as a person. Take time to ask about their hobbies, passions, and interests—it helps create mutual respect and trust. However, maintaining professional boundaries is key. Avoid oversharing personal details about your marriage, finances, or other intimate matters. A healthy balance between warmth and professionalism ensures a respectful, long-term working relationship.

4. Communicate Openly and Set Clear Expectations

Nothing builds trust faster than clear communication. Discuss routines, parenting philosophies, and household guidelines upfront. Encourage your nanny to ask questions and share their feedback. Set expectations on how and when you want to be contacted—whether it’s a quick text for updates, a call for emergencies, or a scheduled weekly check-in. Some families find it helpful to keep a notebook or use a shared app for ongoing notes and updates.

5. Recognize and Appreciate Their Efforts

A simple thank-you goes a long way. Acknowledge their hard work and dedication to your family. Small gestures—like remembering their birthday or checking in on their well-being—can help strengthen trust and create a positive working environment.

At Sweet Dreams Nanny Co., we make it easy to find a nanny you can trust. Our comprehensive vetting process ensures you’re matched with a caregiver who fits your family’s needs and values. From the very beginning, we’re here to take the hassle out of finding reliable care so you can focus on what matters most—your family.